COVID-19 Patient Information

Due to COVID-19 safety concerns, NBFM has changed office protocols for our patients and staff.

Buncombe County COVID-19 Vaccine Information

For the latest information and updates for Buncombe county, please visit, Buncombe County News: Current COVID-19 Immunization Phase. 

North Carolina Department of Health and Human Services (NCDHHS) is opening  COVID-19 vaccinations to persons 65 years and all healthcare workers.  


Important Details for COVID-19 Vaccine Info (Updated January 22, 2021):

People who fall into Phase 1B (those 65 and over) can call BCHHS to schedule a COVID-19 vaccine.

Appointments can be made by calling (828) 250-5000, Monday-Friday, between the hours of 8:00 am and 5:00 pm. 

You must have an appointment to get a COVID-19 vaccination at this time.

Two COVID-19 shots of the same vaccine are necessary to build up immunity. The second shot come 3-4 weeks after the first. 

The vaccine is free to everyone, even if you don’t have health insurance. 

Your ability to get a vaccine is not impacted by your citizenship status and there is not an ID requirement. 

What are the Symptoms of COVID-19?

  • Fever
  • Cough
  • Shortness of breath
  • Difficulty breathing
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

We are Dedicated to Your Safety

NBFM is dedicated to a safe environment for our patients, providers and medical staff during the COVID-19 pandemic. Our office is adhering to the CDC-recommended protocols.  If you have any questions or concerns regarding COVID-19 as it relates to your care, please contact us at (828)-645-8525.


Telemedicine consults are available upon request. Call to schedule your appointment.

 Protective Coverings

For the safety of patients and staff we require face coverings for all appointments.

 Visitor Restrictions

Patients under 18 may have a guardian present. Patients over 18 must attend solo.


Please stay in your vehicle to be screened by a staff member for a temperature & symptom check.

 Complete Patient Forms

Please print off and complete all required pre-registration forms prior to your visit.

 Office Access

Visitors with COVID-19 symptoms will not be allowed in the facility. Please notify us prior.

Get the Latest on COVID-19 Health Standards

The latest recommendations for Coronavirus (COVID-19) may also be viewed on the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) websites. We advise that you check these resources regularly for important updates.

How Do We Screen and Test for COVID-19

  • Request a COVID-19 test - whether symptomatic or asymptomatic - by calling (828)-645-8525 for an appointment.

  • A telehealth appointment with one of our physicians will be scheduled.

  • Afterwards you will be asked to come to our parking lot for a self-collected test via nasopharyngeal swab that is given by a clinical staff member.

  • We are not currently providing in-office testing.

  • We also offer antibody testing via blood draw (this would also be done via process listed above).

Mother with mask on holding forehead of son to check his temperature

What is the Treatment of COVID-19?

Accountable Care

NBFM is a Mission Health Partners Accountable Care Organization member of North Carolina. Our Co-management Agreement outlines mutual expectations in providing the highest quality of patient care. 

MHP providers work together to improve communication, utilize resources, ensure consistent care, and to satisfy patients with a great NBFM experience. You can find a list of MHP participants here.

Contact Info

201 Flat Creek Village Dr.
Weaverville, NC 28787